FAQ
About the exibition
Comment se rendre au musée ?
City bus (stræto) #14 : Stop “Grandagarður”, right in front of the museum.
Hop on Hop off : Stop #5 “Reykjavík Maritime Museum”
By taxi: The number for a taxi in Reykjavik is +354 588-5522. Ask them to take you to the Aurora Reykjavík Northern Lights Center, at Grandagarður 2.
Nous proposons également à nos visiteurs un grand parking gratuit juste à l'extérieur du musée.
Quelle est la dernière heure à laquelle je peux venir ?
Y a-t-il un horaire spécifiques pour le film ?
Dois-je réserver le billet ?
Combien de temps dure la visite ?
Quand êtes-vous ouvert ?
We are open every day from 9 am – 9 pm, except on Christmas Eve, Christmas and New Year’s Eve, when we are open 9 am – 4 pm. Any changes to these hours will be
About the northern lights
Quand puis-je voir les aurores boréales en Islande ?
The northern lights season in Iceland begins in early September and continues through mid-April.
Quel est le meilleur moment pour observer les aurores boréales ?
During wintertime there is no best time to catch the aurora. Visibility relies on multiple factors cooperating together : dark skies with partial clarity, and the presence of solar activity. That being said, statistics point to October and March as the best months to try your luck, as the weather might be more stable then, with less precipitation.
Pourquoi ne puis-je pas voir d’aurores boréales en été ?
To be able to see northern lights you need complete darkness. In summer we have what we call the “midnight sun”, meaning that there are no hours of actual nighttime darkness. It´s perfect for late night hiking, but makes it impossible for us to observe the aurora in Iceland between May and August. To see the sun graph and learn about the light balance for Reykjavik, you can visit these links:
https://www.timeanddate.com/sun/iceland/reykjavik
https://www.timeanddate.com/astronomy/different-types-twilight.html
Où dois-je aller pour voir les aurores boréales ?
It is hard to tell more than a few hours in advance where are the best spots for northern lights hunting, as it depends primarily on the weather conditions. In order to find the best spots we recommend going on a northern lights tour, or, if you’d rather go on your own, check our Aurora Forecast for more information. This forecast updates frequently, and is key in how our photography team selects their nightly trajectory.
A quelle heure apparaissent les aurores boréales ?
Northern lights are statistically often seen between 9 pm and 1 am, but they may appear at any time as long as the clear sky is dark – so patience is key!
Puis-je voir les aurores boréales depuis Reykjavik ?
Catching the northern lights is easier in the countryside or in areas with very little light pollution. During wintertime if weather is favorable, it can be possible to see them in the city. We recommend staying away from the city center as the light concentration there is the highest. The lighthouse in Grótta is a popular spot, but you can also take a walk along the northern seashore in order to have the light pollution at your back- maximizing your visibility chances.
Quand est la dernière fois que vous avez vu des aurores boréales ?
We manage to catch this amazing phenomenon pretty often here in Iceland. Our photographers go out almost every night to capture the best photos of the lights, and they share their experience on our journal des aurores.
Comment puis-je prendre des photos des aurores boréales ?
You’ll find everything you need to get started with northern lights photography on our page here. For more tips and guidance we recommend visiting our exhibition which has a section dedicated to this subject.
À propos des expéditions
Que dois-je porter et/ou emporter avec moi lors d'une excursion d'observation des aurores boréales ?
Mon excursion des aurores boréales vient d'être annulé, que dois-je faire maintenant ?
Les excursions d'observation des aurores boréales n'ont lieu que si les conditions sont favorables. Si les prévisions ne sont pas favorables à la chasse aux aurores boréales, les organisateurs peuvent les annuler. Dans ce cas, vous recevrez une notification par e-mail ; consultez donc votre boîte mail le jour de votre excursion.
Si votre excursion aux aurores boréales a été annulée par le voyagiste, vous pouvez la reporter à la prochaine date disponible. Veuillez contacter le voyagiste pour la reprogrammer. Vous trouverez ses coordonnées sur votre bon de réservation.
Si vous n'avez pas pu assister à une excursion d'observation des aurores boréales pendant votre séjour en raison d'une annulation par le voyagiste, vous pourriez avoir droit à un remboursement. Veuillez contacter votre voyagiste pour plus d'informations.
Que faire lors d'une excursion d'observation des aurores boréales ?
After being picked-up near your hotel (check your voucher for details), you will be driven to the countryside, away from the bright city lights of Reykjavík. Whether you choose to go on a super-jeep, mini-bus or bus tour, your guide will make sure to take you to the best location for northern lights hunting, according to the latest forecasts. During those stops you’ll have the opportunity to get out of the bus and take your time to observe and photograph the northern lights.
Once the tour is over, you’ll be driven back to your drop-off location. Duration of the tour is determined by the type of excursion you’ve booked, from 2-3 hours, to 5 hours.
Comment réserver une excursion aurores boréales ?
You can go on our tour booking page in order to browse our different options through filters. Once you’ve clicked on the desired tour, you’ll access a detailed description of the tour and a calendar. Select the date, time, number of people, and extras (if needed), then click on “book”. The next page will ask for your personal details, pick-up location (if needed) and payment information. After agreeing to our terms and conditions, your booking will be confirmed.
An electronic voucher will be sent automatically to your email. Please read it carefully as you’ll find all the details regarding pick-up time and location there, as well as the contact information of the tour company operating the tour. Please contact them directly if you have questions regarding your tour or would like to make changes to your booking. We are also in the office everyday from 9:00am-9:00pm to help, so don´t hesitate to give us a call or drop us an e-mail, if you have any questions.
Organisez-vous des excursions pour observer les aurores boréales ?
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