From the initial contact all the way through, this company was great to deal with. Rebecca, in the office, was prompt to answer all questions and helped plan an itinerary that suited us. Our tour guide Agnes was amazing. She was friendly, funny, knowledgeable and enthusiastic. She fit in perfectly with our family. Agnes made sure we were seeing everything we showed an interest in. Apart from the planned activities, she stopped for us to pat Icelandic horses, look inside caves and told tales about trolls along the way. She also organised great guides for tours we added on such as the ice cave tour. Christian was the most fantastic Northern Lights guide you could ask for. His passion for the phenomenon is second to none and he has even created his own app. He explained his vast knowledge, pointed out everywhere we needed to look and took amazing photos. Booking a private tour for our group was great. We saw all the sites and had the time we needed at each one without having to worry about planning and navigating. The local knowledge of the guide made our trip easy and interesting.